Customer Service Agent
Direct: (423) 282-9339
Rachel has been in the insurance industry since 2009 and joined the JIS team in June 2021. Equipped with years of experience in customer service, she prides herself in her ability to build strong and lasting relationships with customers and provide them with an assurance that all of their insurance needs are being met. She has a track record for upholding a high level of integrity and knowledge in all of her professional endeavors. Rachel and her husband Steve have been married since 2007 and they have 4 children; Amber, Sophie, Jo Ellen and Jack. She enjoys doing a variety of activities with family in her free time, including singing, camping, and spending lazy days by the Doe River, which runs through the back yard of the family home.