Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- GH
- DJ
- JBJacob B., Johnson City, Tennessee
“I hadn’t realized how poor my former coverage was. Bill and Darlene sat down with me and walked with me through my entire policy, answering any question I had. Because of their help, my premiums are now less and my coverage is over 4x better than before. Huge “thank you” to the friends at Jones Insurance Service!”
- Carley D., Johnson City, Tennessee
“We had wind damage on our roof and Jones Insurance worked to get someone out that day to check it, with no cost to me, and then had an adjuster out within 2 days of the damage happening. I reported the claim on a Tuesday or Wednesday and had a check for a roof replacement by Monday. No hassle. I wish all companies were this quick and hassle free.”
- JM
- Joseph C., Johnson City, Tennessee
“There are seemingly endless options for insurance, both locally and online, but dealing with someone that you know and trust still matters. Bill Jones has been my agent for nearly 20 years, and for many reasons. Rates are affordable and competitive, yes, that’s important too. But the level of service and communication, with the entire office, is first rate. I highly recommend Jones Insurance Service.”
- JC
- RB
- Matt H., Johnson City, Tennessee
“jones insurance was very helpful and was willing to sit down and explain all the “what if” scenarios’. currently switched to Erie insurance via jones insurance not only saved $300 but I was educated on what the previous insurance company was doing that customers may not appreciate. Erie/ Jones insurance has policies that make the costumer feel comfortable. pleased with the coverage and hospitality of the insurance agents and plans. I recommended Jones Insurance.”
- WDWilliam D., Johnson City, Tennessee
- JT
- DWDavid W., Johnson City, Tennessee
“I have been with Jones Insurance for almost 3 years and can honestly say they have been the best insurance company I have ever been with. Darlene has always been very helpful to answer any questions I may have with any of my policies and has helped save me money with giving suggestions on adding or removing things I may or may not need which I sincerely appreciate.”