Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- WDWilliam D., Johnson City, Tennessee
- JT
- DWDavid W., Johnson City, Tennessee
“I have been with Jones Insurance for almost 3 years and can honestly say they have been the best insurance company I have ever been with. Darlene has always been very helpful to answer any questions I may have with any of my policies and has helped save me money with giving suggestions on adding or removing things I may or may not need which I sincerely appreciate.”
David B., Johnson City, Tennessee“Jones Insurance Service is a first class agency. Their folks go above and beyond the call of duty and this means a lot, especially when going through the claims process. To top it off, I couldn’t be happier with Erie Insurance and how they have come through for me and my family multiple times over the years. I couldn’t recommend these guys more highly.
David Brown”- TM
- KW
- TGTeri G., Johnson City, Tennessee
“We have been with Jones Insurance for approximately 3+ years. Bill Jones has taken the initiative in introducing new product offerings along with his main admin person, Darlene. Specifically, equipment breakdown rider, roost study, ‘your turn’ app, and windshield protection. They. plus Rita and a new hire, Amanda have made our experience professional, straight forward, and explained all in an easy to understand manner. We to date have had only a claim on a cracked windshield. it was handled promptly and hassle free. Bottom line: just really good people representing an insurance firm which continues to evolve to serve their customers better! Rod and Teri Glinisty”
- CR
Brian P., Johnson City, Tennessee“Rita Umbarger & Bill Jones is one of the most knowledgeable people I know in the insurance business. After a major claim he and Erie Insurance, in which he represents were outstanding in handling the claim. His staff also is quite capable of handling any of your needs. I highly recommend him for your insurance needs and friendship.”
- TMTylan M., Johnson City, Tennessee
“Mr. Jones was very helpful< got me a great deal for my business insurance also I'm switching my car and homes owner insurance from state farm. he will work with you, prices are very reasonable. besides the business side of my visit, he's an all around nice guy, i was very comfortable and felt welcomed.”
- BW
- KG
- MS
- JL