Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Travis B., Johnson City, Tennessee“Great people who care!”
Julian C., Johnson City, Tennessee“Set up renter’s insurance policy and auto policies for my wife and me in preparation for our move to the area. Darlene was wonderfully helpful and friendly. Great experience! Highly recommend doing business with this agency!”
- JTJohn T., Johnson City, Tennessee
“Jones insurance is always a simple phone call or email away. It’s easy to work with the good people at Jones Insurance! They’re my go to for all my insurance needs.”
- BHBrant H., Johnson City, Tennessee
“Bill and his professional staff always have the time to answer questions and go out of their way to help. Rachel has been a life saver in a difficult situation. How nice it is to know they are a phone call away if any difficulties arise.”
mick l., Johnson City, Tennessee“I have been with my same insurance company for 20+ years and Jones Insurance Service was highly recommended to me today. I gave them a call and spoke with Darlene Curtis… All I can say… I wished I had called her many many years ago and spoke with her. She was the most helpful insurance agent that I have ever spoken with in my life. She is extremely customer focused and so helpful and patient!!! She is knowledgeable and very professional. What an amazing experience…besides saving me half yearly what I have been paying for way too long…she also bundled my home and auto policies and saved me even more! If there were 10 stars, I would give her 20!!! What a great asset that Darlene is to this company!!! Made my day! Mick Laney”
- DHD H., Johnson City, Tennessee
“I highly recommend Jones Insurance. It feels as if you’re dealing with friends instead of a business. I worked with Darlene Curtis who took the time to explain my various opinions and truly has your best interest at heart. She covered in detail auto, home & life (term vs whole) and took the time to explain both the advantages/disadvantages. She’s awesome at her job and enjoys the challenge of beating your existing policy; while providing better coverage with reduced premiums. Do yourself a favor and go talk to Darlene, she’s very personable, knowledgeable and know she’ll save you $ just like she did for me. You’ll also have an agent who’s got your back should you ever need to file a claim. Also a place where you’ll be a name instead of a policy #.
Thanks
David” - TSTim S., Johnson City, Tennessee
- KSKathy S., Johnson City, Tennessee
“Been with Jones for many years. Great service and always available for any questions or concerns. Bundled our home and cars for better rates.”
bethany t., Johnson City, Tennessee
Ricardo S., Johnson City, Tennessee“Jones Insurance is a highly recommended company that provides excellent customer service and all our insurance needs under one umbrella. Not to mention “lowest prices in town.” Recently had the opportunity to work with Rachel and this experience was quick and seemless.”
Rooski W., Johnson City, Tennessee“Walked in needing to pay my annual renewal. Walked out with $1020 in savings… ty to Darlene for looking into saving me some $$$”
- CMConnie M., Johnson City, Tennessee
“My husband and I were looking for a new insurance firm to meet our needs for both home and auto. We asked around trying to find the perfect fit for our family and boy did we ever! Jones Insurance Service in Johnson City met all of our requirements and more. They took the time to find out exactly what we needed to best cover our home and many vehicles. They were friendly and very knowledgeable. We felt like we were dealing with friends! If you are searching for better coverage or just looking to update your coverage, give them a call. They WILL NOT disappoint!”
A M., Johnson City, Tennessee“Great customer service!”
- NTNate T., Johnson City, Tennessee
“I have always appreciated this company, but have been very fortunate that I have not needed anything more than the originally set-up service. Today that changed and I called and spoke to a very pleasant lady named Rachel. She helped me in record time, and shocked me with the amazing deal she could provide. I must recommend this office to all. They are the greatest.”
- ABArt B., Johnson City, Tennessee
“Our water main to our home broke. Bill Jones recommended blue ridge plumbing for a seem less repair with minimal downtime and great coverage as usual. It’s like having a family friend to help you!”